Privacy Policy
Professional care for your home!
Privacy Policy – Tivontra.com
Last Updated: October 26, 2025
Your privacy matters to us
At Tivontra, we take your privacy seriously and are committed to protecting your personal data with transparency, integrity, and care. We understand that trust is essential in every service we provide, which is why we take every precaution to ensure that any information shared through tivontra.com is handled securely, responsibly, and in accordance with international data protection laws.
This Privacy Policy explains what type of data we collect, how we use it, and what steps we take to safeguard your information when you visit our website, request a cleaning service, or communicate with our team.
Information We Collect
When you interact with Tivontra, either online or through our cleaning services, we may collect the following types of information:
- Personal Data — your name, email address, phone number, address, and any other information you provide when booking a cleaning, requesting a quote, or contacting our support team.
- Technical Data — details such as your IP address, browser type, device information, and website activity. This information helps us improve the functionality, security, and user experience of tivontra.com.
- Cookies & Analytics — small files that help us understand visitor behavior, remember your preferences, and optimize how our website performs.
How We Use Your Information
We process your data securely and only for purposes directly related to our services. These include:
- Managing cleaning service bookings, schedules, and customer requests.
- Sending updates, confirmations, and important service notifications.
- Improving the quality, performance, and usability of tivontra.com.
- Providing newsletters, offers, or updates (only with your explicit consent).
Your information is never sold, rented, or shared for unrelated or unauthorized commercial purposes. At Tivontra, we operate with honesty, respect, and complete transparency.
Data Sharing and Third Parties
Tivontra does not sell or exchange your personal data. However, we may collaborate with trusted third-party partners who help us deliver our services, including:
All partners are carefully selected and legally bound to maintain confidentiality and comply with strict data protection standards.
Your Rights
As a visitor or customer of tivontra.com, you maintain full control over your personal information. You may:
To exercise your rights, contact us at support@tivontra.com
Our privacy team will respond promptly and handle your request in compliance with applicable data protection regulations.
Data Security
We use advanced encryption technologies (SSL), secure servers, and internal protection protocols to safeguard your data from loss, misuse, or unauthorized access. While we constantly strive to enhance our security systems, please note that no online platform can guarantee absolute protection.
External Links
Our website may contain links to third-party websites or external resources for your convenience. Tivontra is not responsible for the content, security, or privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are intended for individuals aged 16 and above. Tivontra does not knowingly collect or store data from minors. If such information is discovered, it will be promptly removed from our records.
Updates to This Policy
We may revise this Privacy Policy periodically to reflect legal, operational, or technological changes. The most recent version will always be available on this page, marked with the updated date above. Continued use of tivontra.com signifies your acceptance of the latest version of this policy.
Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or how we handle your data, please contact us:
Email: support@tivontra.com
At Tivontra, your privacy is just as important to us as the quality of our cleaning services. We're committed to keeping your personal information safe, your experience seamless, and your trust well-earned — because cleanliness and confidentiality always go hand in hand.